Q. How to rent a wheelchair / stroller in TAEAN Festival?
A. Please contact us at the desk to kindly guide you. During the flower festival period, you will be first-come-first-served basis. We do not accept reservations for rentals.
Q. Is it possible for my dog to accompany me? How much is the amount?
A. Nature World welcomes your dog's entry.
However, it is a place to use all together, so be sure to pack your neck strap and bag. Take care not to lose your dog.
Big dogs must wear mouth caps. In case of big dogs, you may be refused entry due to safety reasons.
Q. When it rains, does the Lighting festival open?
A. TAEAN Lighting Festival is a guide to the progress of the Rainy day. When it rains, the Festival closes. No refunds will be given after 20 minutes into your entrance. However, if the closing time is within 20 minutes after the start of the tour, please bring your receipt to the ticket office. I will proceed with the refund.
Q. How can I go to the Lighting festival place?
A. please check the web site. >> http://www.ffestival.co.kr/page/sub1_3